Royal Electric Services
Effective Date: 01/2026
Royal Electric Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you schedule an appointment, contact us, or use our website and online services.
Information We Collect
When you book an appointment online or contact Royal Electric Services, we may collect the following information:
Full name
Phone number
Email address
Service address
Appointment details and service requests
Communication preferences
Any information you voluntarily provide through forms, messages, or scheduling tools
We do not collect or store payment card information through our booking forms unless explicitly stated by a secure third-party processor.
How We Use Your Information
We use your information strictly for business and service-related purposes, including:
Scheduling and confirming appointments
Providing electrical services and customer support
Communicating service updates, reminders, or follow-ups
Sending invoices, estimates, or service documentation
Improving our services and customer experience
Complying with legal, safety, and licensing requirements
Your information is never used for unrelated marketing without your consent.
Text Messages & Email Communications
By booking an appointment or contacting Royal Electric Services, you consent to receive service-related communications such as:
Appointment confirmations and reminders
Technician arrival notifications
Service updates or follow-up messages
Message and data rates may apply depending on your carrier. You may opt out of non-essential communications at any time by replying “STOP” or contacting our office.
Information Sharing & Disclosure
Royal Electric Services does not sell, rent, or trade your personal information.
We may share limited information only when necessary with:
Scheduling or CRM software providers used to manage appointments
Licensed subcontractors or technicians assigned to your job
Legal authorities if required by law, regulation, or court order
All third parties are required to protect your information and use it solely for authorized purposes.
Data Security
We take reasonable and appropriate measures to protect your information, including:
Secure systems and access controls
Limited internal access to customer data
Use of reputable third-party software providers
While no system is 100% secure, we actively work to safeguard your information from unauthorized access, misuse, or disclosure.
Data Retention
Customer information is retained only as long as necessary for:
Service history and warranty records
Legal, tax, and licensing requirements
Business operations and customer support
You may request access, correction, or deletion of your information, subject to legal obligations.
Your Privacy Rights
You have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your data where legally permitted
Opt out of non-essential communications
To make a request, please contact us using the information below.
Third-Party Links
Our website or booking platform may include links to third-party services. Royal Electric Services is not responsible for the privacy practices or content of external websites.
Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in business practices, technology, or legal requirements. The most current version will always be available on our website or booking platform.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Royal Electric Services
Email: rduelectricians@gmail.com
Phone: 919-335-7577
Website: https://rduelectricians.com